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DRV8711: DRV8711 - Motor is powered down, motor is disabled offline

Part Number: DRV8711

Hi Team,

The customer is experiencing below issue and needs your help.

In operation, the motor will suddenly go offline. View the status of DRV8711, it is a stall alarm. At the same time, faultn is equal to 0, and staln is equal to 0. If the direction of motor motion is rewritten, the motor can move normally. The circuit is boost circuit. The control method is to use the timer to do the flip of the IO port to generate a square wave. 

Thanks.

Annie