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DRV8711: Fault with DRV8711 when motor slips

Part Number: DRV8711

Hi,

We have a system which uses stepper motor . we are using it to lift weights in very small steps. lets say lift 100kg of weight every 5mm .WE are using DRV8711 to control system. we are noticing that sometimes motor slips and because of heavy load, motor accelerates and damages FETs and driver which we believe it is because of BackEMF. We are using camping diodes to protect the system but looks like it doesn't work. There is 100:1 gearbox attached to stepper motor so when load slips we are seeing massive RPM on motor. any help on this appreciated.if you need more info please let me know.Thanks