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TPS65910: TPS65910A3A1 power up sequences for AM3354

Part Number: TPS65910
Other Parts Discussed in Thread: AM3354, , AM3517

Hi Expert,

My customer use TPS65910A3A1 with BOOT0=0, BOOT0=0 configuration to power up AM3354, they find that AM3354 is damaged, although they didn't catch up any waveforms.

1. Do you have some insights about why AM3354 damaged with this TPS65910 sequence settings? Or please let me know what information you need to find the damage reason. 

2. Which TPS65910 sequence settings do you suggest for customer use to power up AM3354?

2. It indicates that TPS65910 can support 3 sequences in datasheet, however, there is no detailed sequence and timing description for BOOT0=1, BOOT0=0 settings. Customer find that they can use this setting to power up AM3354 and DDR memory safely. Could you provide the detailed sequence and timing description for BOOT0=1, BOOT0=0 settings?

Regards,

Jared.