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TPS6594-Q1: Cant generate program in Scalable PMIC GUI

Dierk Bronner
Intellectual 1420 points
Part Number: TPS6594-Q1

Dear PMIC team

Since some days my customer facing issues with the Online GUI (3.0.0) to flash the PMICs. They can not see the section generate program, as normally.

 

 

Any idea if it was changed?


Thanks in advance,

Kind regards

Analog Staff FAE | Automotive

Dierk Bronner 

  • 0
    TI__Expert 4400 points

    Hi Dierk,

    The GUI has not changed. This seems to be an issue with the page layout on the screen. You may be able to see the Generate Program button if you do any of the following:

    • Resize the window
    • Collapse the sidebar to the right
    • Move the window to a screen with a lower resolution

    Regards,
    Megan

  • 0 in reply to Megan Singer
    TI__Intellectual 1420 points

    Hi Megan,

    customer could not resolve this for the web version and moved to the local installation version and does not see this issue there

  • +1 in reply to Dierk Bronner
    TI__Expert 4400 points

    Hi Dierk,

    I am glad the customer was able to use the local installation version of the GUI without this issue. I am working on reporting this through the proper channels so it can be fixed on the web version and documented.

    I was able to replicate the issue the customer is seeing again, and noticed the GENERATE PROGRAM button is hidden when the browser is zoomed out. Looking at the original image, the magnifying glass in the search bar shows the page is zoomed out. One option I hadn't mentioned previously that uncovered the button on my setup was to reset the zoom in the browser with CTRL+0.

    Additionally, the red information symbol above the export button moves with the GENERATE PROGRAM button and not the EXPORT button. Since the information symbol is present, it leads me to believe the button is covered by the right side panel. On my setup, the recommendations I listed in the previous response uncovered the button, so I am interested to see the differences between our browsers. 

    Regards,
    Megan

  • 0 in reply to Megan Singer
    TI__Intellectual 1420 points

    Thanks Megan, I'll check with my customer if reset the zoom in the browser with CTRL+0 gets them the GENERATE PROGRAM button visible again in the browser version.

    Calling this resolved for now

    KR

    Dierk 

  • 0 in reply to Dierk Bronner
    TI__Intellectual 1420 points

    customer confirmed this solves his issue

  • 0 in reply to Dierk Bronner
    TI__Expert 4400 points

    Hi Dierk,

    I am glad we have found a solution. The issue has been documented and should be resolved in a future release of the GUI. Thanks for pointing this out!

    Regards,
    Megan