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TPS65000-Q1: VOUT abnormal

Part Number: TPS65000-Q1

Hi  team,

mu customer use this device,  the output sequence of VOUT is: 2.9V first works, then 1.8V, and finally 1.1V, but according to actual circuit test, 1.1V normal output, However, the 2.9V and 1.8V outputs were abnormal, consistently 3.3V, and FB_LDO1 and FB_LDO2 were tested to be 0.5V and 0.8V.

customer test 3 pcs are the same situation, do you have any idea about this? thanks