Hi Team,
The same firmware has been cycled on different batteries for more than 150 times without any issues. The battery SOC has suddenly changed from 55% to 0% this time. At that time, the ambient temperature was approximately 0-5 ℃.
GG file: SF18A-error-55%-0%.gg.csv
CHEM ID file: sefu.zipsefu-report.zip
Connect the charger and the SOC jumps from 0% to 53%.
Would you help to check this issue?
Best regards,
Annie Liu