HI..
One of my cusotmer has used BQ27421-G1 in their product, they are facing strange issue.
They have generated the golden file & able to download to guage as well but once they remove the battery then golden image file is no longer storing in device & again they have to downlaod the same. Now considering this behaviour in field after few years if their end cusotmer has to change the battery then how to download the golden image file?
Pls. help out with the solution, that how to store the golden image file into processor/ controller memory & when to download the golden image file into gauge? Is it during every power up or when battery is replaced?
If entire file needs not be download then what are the parameters needs to set for new battery?
Need complete details for Gauge device.
Mitesh