This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

TPS65988: [Urgent!!!] TPS65988DH EVM GUI issue in debug mode

Part Number: TPS65988

Hi Team,

I'm testing TPS65988EVM with FTDI on board and I follow up user guide below:

https://www.ti.com/lit/ug/slvub62b/slvub62b.pdf?ts=1712592950328&ref_url=https%253A%252F%252Fwww.google.com%252F 

  • Switch S3 is default setting
  • GUI: 6.1.4
  • FW: f707.10.10
  • Sweep I2C is correct
  • Test I2C address is correct
  • It also can flash from project successfully
  • The debug mode can also shows connected

But! All the registers showed Uninitialized! 

I also tried use Aardvark tool with EVM board and customer's board, result are the same! All the connect and flash is correct, but the register in debug mode shows Uninitialized! 

Then I tried Dell GUI 6.6.4 with below setting, you can see the debug mode is correct and I can see the register values.

This is very urgent and customer called me several times every day!

Looking forward to your quick support soon!

Thank you!
Marc