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BQ27621-G1: About SOC behavior issue

Part Number: BQ27621-G1
Other Parts Discussed in Thread: BQSTUDIO

Hi Team,

I do have one query.

According to our battery parameters I do configure all necessary registers. 

When the battery is charged to 4.2V and SOC is 100 percentage then I am seeing correct log for discharging and at terminate voltage I get 0%.

But if I didn't charged the battery fully then the SOC readings are not appropriate. At terminate voltage I can see 30% of SOC and board gets turned off.

These results are not similar like mobile battery.

Can you please guide me on resolving this issue