BQ27220: BQ27220: Cannot generate GMSF File in bqStudio "Reading the data memory or flash image has failed"

Mark Egloff

Part Number: BQ27220
Other Parts Discussed in Thread: BQSTUDIO

Hi Onyx

I'm having trouble creating a GMSF file in BqStudio for the BQ27220 (using EVM2400). I'm always getting "Reading the data memory or flash image has failed The golden image files could not be created".

Additional information:

- EVM2400

- bqStudio 1.3.52.1 (also tested with 1.3.86)

- When this happens, the "Progress Information Image Files" window says "Reading data memory: Address 0x9180".

- Maybe related: When go to "Data Memory" > "Read All" > "Write All" (without changing any default value) I get a red error message on the bottom "Value is beyond minimum value defined for parameter.:Calibration.Current.CC Gain"

- I can reproduce this just by starting up, going to Golden Image and then hitting "Create Image Files"

- OTFS files are created without problem

Thanks for your help!

Best,

Mark

over 5 years ago

0 Onyx Ahiakwo over 5 years ago

TI__Guru* 76230 points

Hi Mark

We will test this on our end to see if we see the same behavior. In the meanwhile can you try bqstudio, version 1.3.54.1 downloadable from the product folder page

thanks

Onyx

0 Dominik Hartl11 over 5 years ago

TI__Guru 52896 points

You'll get this error if the gauge is not in unsealed, full access mode.

Please issue the Unseal keys and the Unseal, Full Access keys before generating the golden image (just click on Unseal, wait, then click on Unseal Full Access in bqStudio which will issue the default keys).

0 Mark Egloff over 5 years ago in reply to Dominik Hartl11

Intellectual 380 points

Hi Dominik and Onix

I got it working (with unsealing & unsealing_fa), thanks! (would be great if bqStudio would issue these commands automatically before trying to generate a golden image).

Have a nice weekend,

Mark

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BQ27220: BQ27220: Cannot generate GMSF File in bqStudio "Reading the data memory or flash image has failed"