Other Parts Discussed in Thread: TPS2378, TPS23861EVM-612, TPS23730EVM-093
Hello team,
My customer did a quick test with the TPS2378EVM-602, by connecting the evaluation board to their system with PSE functions. They worked together very well, and their PSE chip was providing power to the evaluation board, with no problems. But they have just one little issue that they need guidance on.
They couldn’t make the on-board switch-mode regulator working and could not measure any voltage output between VOUT/TP1 and PGND/TP4, which was supposed to be 19V.
Does the customer need to do or change anything or setup to make it work? The customer would like to see the rest of the evaluation board working so the power from the TPS2378 can have some load.
Thank you in advance for your support!
Errol