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CCSTUDIO: CCS Cloud in Windows 11

May
Genius 9880 points
Part Number: CCSTUDIO
Other Parts Discussed in Thread: MSP430G2553, MSP430FR2476

Hi,

Customer is encountering issue with TI CCS cloud using windows 10.

According to customer, when using chrome gets hung up when trying to RUN MSP430G2553. Customer also using an FET for the MSP430FR2476. 

Customer also get a message to accept the UAC dialog, which he did, but then it hangs.

Does the CCS works with windows11? Is there a workaround for customer to proceed with this OS?

Thank you in advance.

Regards,
Maynard

  • 0
    TI__Guru**** 159725 points

    Maynard,

    I have tried CCS Desktop v11.0 and v10.4 on Windows 11.  Those worked fine for me.  It is not officially supported until CCSv11.1.0 at the end of the year.  

    However I did not try a MSP430 device in my testing.  I was using an XDS110 with various devices.  I can give an MSP430 a try tomorrow.  It is possible that the FET has issues.

    Regards,

    John

  • 0 in reply to JohnS
    TI__Genius 9880 points

    Hi John,

    Thank you for the information.

    Looking forward regarding the MSP430.

    Regards,
    Maynard

  • 0 in reply to JohnS
    TI__Genius 9880 points

    Hi John,

    Additional information from customer.

     I attached word doc with the copy/paste snips from the screen dialog boxes that occur after hitting 'RUN' on my CCS cloud. This is repeatable using my new Dell Inspiron that came with Win11. For my new Dell, I downloaded the latest version of Chrome, and run the CCS session out of there, nothing new there. FYI, on my old laptop, Win10, I can still program via my FETs (ie, hit RUN on CCS Cloud). So it works like before. But my new Dell with Win11 just hangs with the dialog box shown in the attachment. 

    CCS WIN11.docx

    Regards,
    Maynard

  • 0 in reply to May
    TI__Guru**** 159725 points

    Maynard,

    I gave my Win11 machine a try this morning.

    I started by going to dev.ti.com.  I clicked the button to install the cloud agent there.  Twice during install it prompted me to look for the UAC access dialog.  I had to click on the icon on the new win11 app bar at the bottom center of my screen to bring up the dialog and let it continue. It pauses for a bit there.  After that was done there was an install button to click on dev.ti.com as it detected I was using MSP430 and wanted to install the FET driver.  I did that.  It prompted me to allow to install.

    After that I launched Resource Explorer from there I was able to import examples into CCS Cloud and debug them.  I tried both the G2 -2553 LaunchPad and the FR2476.  I tried both the current Cloud9 based CCS Cloud and the new Theia based one that is in beta.  Both worked fine.

    Looking at your attachment I see "Texas" at the end of the path in the first dialog box.  That should be "Texas Instruments".  I am going to try uninstalling my cloud agent and instead get CCS Cloud to install it instead of the dev.ti.com portal.  One thing for the customer to try would be to go to dev.ti.com and to click the button to install the cloud agent there.

    Regards,

    John

  • 0 in reply to JohnS
    TI__Guru**** 159725 points

    I shared your screen capture with some others.  One thought that came up is that perhaps 8.3 filename support is not enabled.

    Instructions on how to check if it is enabled.  It should be on by default for C:

    ----------------- 

    Note that local administrator privileges are required. When opening a command prompt to execute the commands, right click command prompt and select Run As Administrator.
    1. Open a command prompt (run as administrator)
    2. Type: fsutil 8dot3name query <enter>

    The result should be similar to:
    "The registry state of NtfsDisable8dot3NameCreation is X..."

    State Values:

    0 = 8.3 file creation is enabled on all volumes on the system
    1 = 8.3 file creation is disabled on all volumes on the system
    2 = 8.3 file creation is enabled per volume on the system (default)
    3 = 8.3 file creation is DISABLED on all volumes except the system volume
    Instructions on how to enable it
    ---------------------

    To Enable 8.3 System Wide (suggested):
    1. Open elevated (run as administrator) command prompt (if not still open)
    2. Type: fsutil behavior set disable8dot3 0 <enter>
    To Enable 8.3 per volume:
    1. Open elevated (run as administrator) command prompt (if not still open)
    2. Type: fsutil behavior set disable8dot3 <DriveLetter>: 0 <enter>

    Regards,

    John