TMDSLCDK138: [Purchasing issue] Can not buy more than 1pcs of this EVK

Ryder Nguyen

Prodigy 110 points

Part Number: TMDSLCDK138

Hi guys

I am from Vietnam

I have registered an account on TI store with my company account

But I cannot order more than 1pcs for the TMDSLCDK138 board

Do you have the same issue before and any solution for this?

Thanks

Ryder

over 4 years ago

0 Mukul Bhatnagar over 4 years ago

TI__Guru* 78475 points

Hi Ryder

We will check with the EVM team on this.

You can also open a ticket/case for non technical queries like this on the following Customer Support Center portal

How many EVMs were you trying to order?

Regards

Mukul

0 Ryder Nguyen over 4 years ago in reply to Mukul Bhatnagar

Prodigy 110 points

hi Mukul

Thanks for your reply

I need 5pcs of this EVM

BRs

Ryder

0 Mukul Bhatnagar over 4 years ago in reply to Ryder Nguyen

TI__Guru* 78475 points

Hi Ryder

Thanks - we have submitted a ticket to TI Store team address this issue to allow users to order 5 units instead of 1.

This may take a few days to get implemented so if you need this urgently we recommend that you submit 5 different sales orders.

I will go ahead and close this post , but feel free to open this up again if you see any issues.

Regards

Mukul

0 Mukul Bhatnagar over 4 years ago in reply to Mukul Bhatnagar

TI__Guru* 78475 points

Hi Ryder

Slight update. It was confirmed that we made a change in the system that should kick in overnight, so I am hoping within a day or two you should be able to order more than 1 unit.

Regards

Mukul

0 Ryder Nguyen over 4 years ago in reply to Mukul Bhatnagar

Prodigy 110 points

Dear Mukul

Thanks for your help

I will check a day latter

Brs

Ryder

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TMDSLCDK138: [Purchasing issue] Can not buy more than 1pcs of this EVK