Hi Team,
Customer encountering error in our CCS. Please see image below.
According to customer, they already installed the package but problem is not solved.
Thank you.
Regards,
Maynard
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Hello Maynard,
Are they trying to use the an XDS200 mezzanine card for the EVM? We have had some known issues trying to update the firmware on those mezzanine cards.
They can try manually updating the firmware but I'm not sure if it will work if they have the mezzanine probe:
https://software-dl.ti.com/ccs/esd/documents/xdsdebugprobes/emu_xds200.html#updating-the-firmware
Thanks
ki