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Hi Team,
We would like to ask your help regarding the customer's inquiry below.
I am trying to follow the steps outlined in the DCA1000 Training video : training.ti.com/dca1000-training-video I have followed all the steps as outlined. However, when I connect the DCA1000 Board to my computer instead of the 4 comports showing up as AR-DevPack-EVM-012 as shown in the training video, I only get USB Serial Port (Picture is attached).
When I open the mmWave Studio 02.01.01.00, the No. of Devices figure is shown as 0 (Picture is attached).
After clicking on the Set(1) button, I get an error “Status: Failed to open/close GpioControl, Error Type: PROTOCOL ERROR” (Log picture is attached).
I have followed all the instructions given but I have been facing these issues for several days. I have also read several forum posts related to my problem and have implemented the suggestions given there such as updating FTDI driver, changing cables, checking SPI switch, on the AWR1443Boost board, changing computer but nothing has resolved these issues.
Regards,
Danilo
Hi Cesar,
Thank you for your response. According to the customer,
I have tried updating the FTDI driver using the link provided but the 4 comports from the DCA1000EVM still shows up as USB Serial Port (Picture attached). I have uninstalled, reinstalled mmWave sdk, mmWave studio and the ftdi drivers several time on 2 different computers but there is no change. Are there any other suggestions I can use to resolve this? Also, are the switches on the DCA1000EVM placed correctly?
Regards,
Danilo
