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SN74CB3Q3253: Hot-swap function check & external protection recommendation

Part Number: SN74CB3Q3253

Hi,

My customer wants to know if SN74CB3Q3253 can support the hot-swap function.

And in this e2e SN74CB3Q3253: Whether it supports Hotswap and how to know it from datasheet - Switches & multiplexers forum - Switches & multiplexers - TI E2E support forums

I know that it can only support hot-insertion (level-2 isolation).

Thus, my questions are:

1. What's the difference between the hot-insertion and hot-swap? Because in the technical document, the hot-insertion is described as "during card insertion and removal".

2. Can we add the external surge-protection circuit (resistor, TVS)? Do you have any recommendation for the external protection circuit?