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CCS Ver 5.1.1.00031 or thereabouts.
At startup the IDE almost immediately starts displayign this message in the bottom right corner.
CCS can not be used at all. There are reports on the internet associated with Eclipse but not CCS.
Some solutions seem to involve elimination of all MYLYN plugin related files, or the Java executable (java.exe rather than javaws.exe ) that should be used, etc.
None of this is at my disposal since installation updates require Sys Admin.
Also, after observing the above problem on one PC I allowed software updates to C2000, CCS, and one other thing and now cannot even open CCS on that PC since Sys Admin logon is required to complete the installation. Other PCs continue to present the Marketplace block.
Please advise - lots of users in limbo.
The fundamental cause of this hang seems to be either that one or more of the plugins (html an dxml files) under metadata in the workspace folder have been corrupted (what normally may be perfectly fine, executable code, under current conditions brings CCS to a stand-still), or the collection of all plugins uses too much memory or CPU bandwidth.
I have been able to get relief for the moment by removing some of the plugin folders, any which may not be providing resources that I need at the moment - this cuts down on the available plugin code for CCS to utilize, and removes potentially corrupted files. I have no way of determining if any file is in fact corrupted, since neither is there a Marketplace DND Initialization troubleshooting guide. And I can't really say that the memory and CPU bandwidth that CCS is utilizing under the streamlined conditions is less than with the full compliment of plugins.
One might suggest starting from a fresh workspace. Well, does that solve the fundamental CCS problem ? No, not if the plugin corruption is to occur again or quantity of plugins grows again. And recreating the IDE look and feel is not trivial; and the potential loss of features may not be known until some future time at which the feature is again needed.
What is needed is either a way to disable CCS searches for updates via the internet, particularly those involving the Marketplace, or a way to troubleshoot the fundamentals of CCS startup.
I am still waiting for a post from another affected/interested user or expert..........
Greg,
Sorry for the delay.
I am moving this post to the Code Composer support forum for further assistance.
Thank you,
Brett
Greg,
I have tried to reproduce this without luck. On the machine I am testing I have a 5.1.1 install that I did as a user with Admin privileges. I then switch users to one that is just a standard user and run CCS.
I do see the Marketplace progress bar come up but it goes away after a few seconds (running on a netbook). One issue I did see when I first tried launching CCS is that it was attempting to use a workspace created by my other user account, which won't work since this account doesn't have permissions to write to the workspace location. I had to create a new workspace. Is the workspace you are loading unique to your standard user account or would it have been created by another user account?
As far as updates go if the installation was installed by a user with admin privs then you really only want to be updating the installation with the same user account. The updates need to be able to write into the installation folder. By default the automatic update check should be off. You can disable the marketplace client that gets activated on startup. However to do that you need to be able to get into CCS. To disable it you go to Windows -> Preferences. Go to General -> Startup and Shutdown. On the right it will list the plugins that are activated on startup. Just uncheck the box beside Marketplace Client. You can do the same for Mylyn if you like.
Now of course the problem is that right now you can't get to that with your current workspace. Have you tried disconnecting the machine from the network? If it is a network access issue that is hanging things up then maybe that will let you get past it so that you can disable the plug-ins. Do you have a Firewall installed that could be causing issues, most of them will allow you to authorize specific applications to access the internet.
Regards,
John
Thanks John and Lisa.
Re-installing has been accomplished, and as you probably understand, the need for the re-install was not directly related to the hang, but a consequence of my reaction to the hang where I allowed an update to take place (hoping it would solve the hang) without realizing that a re-start would require admin privs. I recall changing the "notify of updates" option so that I am notified, and I have reset the option. That a non-priveleged "user" without admin privs would have these update notifications pushed at them seems unwise, when the complete update process is not available to them and a partial engagement of the process leads to an unusable IDE. The updates can be downloaded but a restart is required to incorporate them into the IDE; this restart requires admin privs, not the update download.
Neither was the hang problem associated with confusion over which of numerous Workspaces.
I will be evaluating the disabling of the Marketplace client, though I am not certain that it is this client that causes the hang; I am afraid that once this client is disabled another client will be active at the time the hang occurs.
Whatever is the fundamental cause in such a case, troubleshooting guidelines need to be made available, if not a transparent solution, provided as a patch/update. I should be able to re-establish an environment where the hang occurs - disconnecting from the network may help. Would a firewall cause the hang some times and not at other times ?
To resolve the hang in my situation while trying to restore the workspace features I have become accustomed to and which may have contained setting that I would need for consistency with previous builds, I started with a blank metafile directory and folder back in the various directories and files (html, etc) that were present in the malfunctioning workspace, until I got a hang, after which, on subsequent passes through this process, those were not folded back in. I have not had a problem since, though I would like to say that on two passes through the process that ultimately resulted in a hang, it seemed that two different sets of files/folders were the culprit.
So, I don't know if it is that a max size of the metafile collection was exceeded, or what.