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CCS6 'Configuring Debugger' takes forever

Ben Zhai
Prodigy 100 points
Other Parts Discussed in Thread: MSP430FR5969

Hi,

When clicking on Debug a dialog pops out that says Configuring Debugger (may take a few minutes on first launch) but takes forever (>2h).

I'm using ccs6 with windows xp sp3 and following FR5969 LauchPad user guide.


Screenshot attached.

Ben

  • 0
    Guru 192875 points

    Hi Ben,

    When clicking on Debug a dialog pops out that says Configuring Debugger (may take a few minutes on first launch) but takes forever (>2h).

    Surely seems like an issue! Did you go through a smooth CCS v6 installation? No errors or warnings during the process?

    Regards,

    Gautam

  • 0 in reply to Gautam Iyer
    Prodigy 100 points

    Hi Gautam,

    Installation went fine. While updating through automatic updates there was one component "com.ti.emu.(something)" which failed to install and I was asked to install it manually. I found an installer ti_emupack_setup_5.1.507.0.exe sitting in my ccsv6/installers directory so I installed it from there without problems.
    I reinstalled CCS completely but the problem persists.

    Installation is done in a fresh windows xp sp3 with all security updates applied and gnuwin32 installed and nothing else.


    Regards,

    Ben

  • 0
    TI__Guru**** 450411 points

    Ben Zhai said:
    but takes forever (>2h).

    2h? As in 2 HOURS????

    There is something very wrong if it takes 2 hours. Does it actually ever successfully launch?

    ki

  • 0 in reply to Ki
    Prodigy 100 points

    Yes, 2h as in 2 hours.

    And no, it never successfully launched....

  • 0 in reply to Ben Zhai
    Guru 192875 points

    Did you check the same hardware on another PC?

  • 0 in reply to Ben Zhai
    TI__Guru**** 450411 points

    Ben - Can you turn on debug server logging and then reproduce the issue? Then disable logging and zip and attach the log here.

    You don't need to wait 2 hours when reproducing. Just maybe wait 20 seconds or so after it hangs.

    http://processors.wiki.ti.com/index.php/Troubleshooting_CCSv6#Debug_Server_Logging

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 100 points

    Hi Ki,

    3531.logs.rar

    Please find attached all logs I can find as well as a screenshot of windows device manager.

    Thanks.

    Ben

  • 0 in reply to Gautam Iyer
    Prodigy 100 points

    Gautam Iyer said:

    Did you check the same hardware on another PC?

    I've tried on several PCs but CCS is installed in a virtual machine so it probably didn't help much. I use virtual machines to separate IDEs from different vendors, since too many 'make's can prove to be very problematic....

  • 0 in reply to Ben Zhai
    TI__Genius 16490 points

    Ben,

    CCS is hanging the first time it tries to talk to the USB FET.  I suspect there is a virtualization issue with your USB port. Which virtualization software are you using (IE, VMWare, virtualbox, or ....)?  Also, which version of the FET are you using?

    I have never been able to get virtualbox working with the USB FET. I suspect other hypervisors may have problems with the FET too, but I have not personally tested any.

  • 0 in reply to AndyW
    Prodigy 100 points

    Hi Andy,

    I'm using VMware. How do I know the version of the USB FET? I'm using MSP430FR5969 EVK.

    I've noticed that an error pops up if the hardware is not connected, but with the hardware connected and showing up correctly in device manager CCS hangs.

    I'll try installing CCS on a host machine directly tomorrow.

  • 0 in reply to Ben Zhai
    TI__Genius 16490 points

    Ben,

    Most developers have the white coloured version of the FET. However, there is a recently released version that comes in a black plastic box.  It probably doesn't matter which version you are using though.

  • 0 in reply to AndyW
    Prodigy 100 points

    Andy,


    I don't have a separate FET just using the EasyFET(i think it is called?) that comes with the FR5969 LaunchPad.


    I tried CCS on a host machine and it worked. Firmware was updated automatically while connecting, but with the updated firmware it still doesn't work in VMWare.

    I will be using it without virtualisation for the moment, but I really hope that this bug could be fixed in a new version.

    Thanks for your help.

    Ben

  • 0 in reply to Ben Zhai
    TI__Genius 16490 points

    Hi Ben,

    Glad to hear the alternative is working. I don't know when this issue would be investigated further unfortunately. It is a bit tricky to figure out what is different about the virtualized port that causes a problem with the driver. 

  • 0 in reply to Ben Zhai
    Guru 192875 points

    That's Great, Ben!

  • 0 in reply to Ben Zhai
    Expert 2045 points

    Hello!

    I just want to report that I got the same problem. So here is the problem and its solution.

    I'm aware this post is already 2 years old, but If I got this problem, maybe other guys can experience the same issues.

    I'm working with a Mac Mini. My launchpad 5520 was plugged in a USB port on the Apple keyboard.

    With that setup, it seemed to take ages. I didn't let it run 2 hours, but anyway it was obviously too long.

    I used a virile "force quit" to stop CCS which wouldn't listen to my clicks otherwise.

    I plugged the launchpad in one of the 4 USB ports of the mac mini, and this time it worked fine.

    Best regards,

    Pascal