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CCS/CCSTUDIO: 7.4.0 Won't install

Keith Abell
Intellectual 420 points
Part Number: CCSTUDIO

Tool/software: Code Composer Studio

CCS  version 7.4.0.00015

I tried both the Web based  install on a Win 7.0 64bit machine (new Dell Precision Laptop bought last fall)  and the "stand-alone" install and both attempts ended in failure. BTW, the second one successfully sent the install log to the TI support site in the sky to show where the install failed but I have not received any notification of its receipt or contact to help.  I thought that the stand-alone version had a better chance since it would presumably have all the necessary bits of code as part of the install package but to no avail.  Is there some underlying install issue with 7.4.0 that has not been resolved yet?  Any thoughts?

I had selected MSP430/432, FRAM,  and C2000 Compilers along with other options that looked helpful (less other compilers) to include all of the supported emulator/debuggers.

The last failed install log was as follows:

***********start of log

Log started 01/10/2018 at 16:37:16
Preferred installation mode : unattended
Trying to init installer in mode unattended
Mode unattended successfully initialized
[16:37:16] Found mode
Executing C:\Users\kabell\Downloads\ccs_setup_7.4.0.00015.exe --mode win32 &
Script exit code: 0

Script output:
 

Script stderr:
 

Cannot delete file C:/Users/kabell/AppData/Local/Temp/bitrock_installer_21388.log
Cannot delete file C:/Users/kabell/AppData/Local/Temp/bitrock_installer_9768.log
[16:37:17] Windows 7 1
[16:37:17] installer_command_line_arguments :
        
[16:37:17] installer_command_line_arguments :
[16:37:17] Product Name Code Composer Studio 7.4.0
[16:37:17] Product Version 7.4.0.00015
[16:37:17]
Preparing to Install
Preparing to Install
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
[16:37:20] admin = 1
[16:37:20] installertype = setup
[16:37:20]  
[16:37:20] running C:\Users\kabell\AppData\Local\Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96\tcl\bin\tclsh "C:/Users/kabell/AppData/Local/Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96/installer_tcl/main_frontend/main.tcl" --installersrc "C:/Users/kabell/Downloads" --installertmp "C:/Users/kabell/AppData/Local/Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96"  --buildid 7.4.0.00015 --installer "C:/Users/kabell/Downloads/ccs_setup_7.4.0.00015.exe" --bitness 64-bit --os windows --osname "Windows 7" --spversion "1" --timestamp 20180110163717 --AVon false
Executing C:\Users\kabell\AppData\Local\Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96\tcl\bin\tclsh "C:/Users/kabell/AppData/Local/Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96/installer_tcl/main_frontend/main.tcl" --installersrc "C:/Users/kabell/Downloads" --installertmp "C:/Users/kabell/AppData/Local/Temp/ccs_43cc67b5-0a7f-409f-7ba3-75bc90a7fa96"  --buildid 7.4.0.00015 --installer "C:/Users/kabell/Downloads/ccs_setup_7.4.0.00015.exe"  --bitness 64-bit --os windows --osname "Windows 7" --spversion "1" --timestamp 20180110163717 --AVon false
Script exit code: 0

Script output:
 Buildfile: c:/ti/ccsv7/eclipse/downloads/ccs_p2_mirror.xml

create-mirror:
BUILD SUCCESSFUL

BUILD SUCCESSFUL
Total time: 6 minutes 35 seconds

Script stderr:
 Error from thread tid00002AFC
target thread died
    while executing
"thread::send $m_threadId [subst { $m_display reportError {$msg} } ]"
    (object "::threadedProgressUpdate0" method "::ThreadedProgressUpdate::reportError" body line 3)
    invoked from within
"$progress reportError $msg"
    (procedure "RunInstall" line 10)
    invoked from within
"RunInstall c:/ti/ccsv7/eclipse/ccs_config.xml 2 0 0 0 c:/ti/ccsv7/install_logs/20180110163717/ccs_setup_7.4.0.00015_install.log ::progressPane0 tid000..."
called Tcl_FindHashEntry on deleted table

[17:22:44] Buildfile: c:/ti/ccsv7/eclipse/downloads/ccs_p2_mirror.xml

create-mirror:
BUILD SUCCESSFUL

BUILD SUCCESSFUL
Total time: 6 minutes 35 seconds
[17:22:44] Error from thread tid00002AFC
target thread died
    while executing
"thread::send $m_threadId [subst { $m_display reportError {$msg} } ]"
    (object "::threadedProgressUpdate0" method "::ThreadedProgressUpdate::reportError" body line 3)
    invoked from within
"$progress reportError $msg"
    (procedure "RunInstall" line 10)
    invoked from within
"RunInstall c:/ti/ccsv7/eclipse/ccs_config.xml 2 0 0 0 c:/ti/ccsv7/install_logs/20180110163717/ccs_setup_7.4.0.00015_install.log ::progressPane0 tid000..."
called Tcl_FindHashEntry on deleted table
[17:22:44]
                                    launchCCS:0
                                    createDesktopShortcut:0
                                    createStartMenuShortcut:0
                                    eclipsedir:c:/ti/ccsv7/eclipse


***********end of log*********************************

Regards,

Keith Abell

Senior Firmware Enginieer

Intellipower, Inc

  • 0
    TI__Guru**** 173310 points
    Keith,

    Could you please zip up the /install_logs directory from the offline install and attach it here for us to look at? Thanks.
  • 0 in reply to AartiG
    Intellectual 420 points

    I have used the "paper clip" Insert File twice -- you should have two zip files of install logs -- I believe one batch has the info related to the first attempt with the web approach and the other the attempt with the standalone version.  Hope these help.

    Regards,

    Keith Abell

  • 0 in reply to Keith Abell
    TI__Guru**** 173310 points
    Keith, the attachments don't seem to have made it through. Could you try it again?
  • 0 in reply to Keith Abell
    Intellectual 420 points
    Sorry, I was doing it wrong -- after I uploaded the file I tried to add text in the box and it wipped out the upload. This is a zip file with all of the CCS 7 series installs over time to include 7.0, probably 7.1, 7.2 twice and 7.4 twice.
  • 0 in reply to Keith Abell
    TI__Mastermind 22060 points

    Hi Keith,

    It looks like you tried installing 7.4 over top of another installation. Could you make sure you install in a clean folder? Your 7.2 installations, both of them look like they installed fine.

    Thanks,

    Danish

  • 0 in reply to danishinnis
    Intellectual 420 points

    Danish,

    I will try it but I don't like it -- do you have an alternate location suggestion?  I've liked a single ti install directory to make it easier to find header files and key information...

    Call me confused -- so far every click of 6.0 installed over the previous one, up to now, clicks of 7.0 (7.1, 7.2 twice) installed over the previous one no problem -- the second install of 7.2 was because the second attempt at 7.4.0 (standalone version) corrupted my 7.2 to where it wouldn't work.

    So why is "all of a sudden" 7.4.0 the broken way-child?  Hope this works...

    Regards,

    Keith

  • 0 in reply to Keith Abell
    Intellectual 420 points

    Ok,

    I ran the standalone install again and instead of installing under the existing C:\ti\ccsv7 I used C:\ti\ccs740\ccsv7  and after installing it (which completed) and started up, I downloaded and installed to sets of updates found by the update checker.  My code appears to building except for some compile issues caused by some incomplete changes left hanging from late yesterday afternoon before I quit for the day.

    So I am going to mark this resolved but I still don't understand why I had to use a clean install when it has never been required up to now.

    Thanks for the help!

    Regards,

    Keith

  • 0 in reply to Keith Abell
    TI__Mastermind 22060 points
    There was a problem with one of the features in 7.2 that wouldn't allow an over install. This was fixed in 7.4 but I think the multiple over installs left it your installation in a weird state. I'm sorry for the inconvenience.
    Danish