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CCS: Resource Explorer: Unable to connect to internet

Robert Worm
Prodigy 670 points

Tool/software: Code Composer Studio

Hi,

In CCS v8 the Resource Explorer can't establish a connection.

Then outputs:

An internal error has occurred.
java.lang.NullPointerException

Followed the wiki instructions for  native network connections, restarted CCS, twice.

Deleted tirex-localserver. Killed all node processes.

Regards

  • 0
    TI__Guru**** 463781 points
    Hi Robert,
    Do you have this issue while on the TI network or external? Or both?

    Thanks
    ki
  • 0 in reply to Ki
    TI__Prodigy 670 points
    Hi Ki,
    this is on the TI network.
    Regards
  • 0 in reply to Robert Worm
    TI__Guru**** 463781 points
    Can you provide the Eclipse error log file?
    processors.wiki.ti.com/.../Troubleshooting_CCSv7

    Thanks
    ki
  • 0 in reply to Ki
    TI__Prodigy 670 points

    Yes, of course.

    Fullscreen - Copy.log Download 
    !ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.909
!MESSAGE >>1529651684906 Ta: (ResourceExplorerPlugin::start discoverCCSPort()) took 36

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.922
!MESSAGE Plugin start call t.start()

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.924
!MESSAGE >>1529651684923 Tb: (ResourceExplorerPlugin::new Thread to start plugin 5

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.925
!MESSAGE REX 1529651684924 [A:plugin start] Starting Server

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.928
!MESSAGE REX OpenExplorerHandler:: Open Explorer

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.929
!MESSAGE REX [OS:plugin start] win32

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.930
!MESSAGE REX OpenExplorerHandler:: just_started_plugin = true

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.932
!MESSAGE REX [A] startServer()

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.933
!MESSAGE REX 1529651684932 Tc: Utilities::startServer preamble8

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.937
!MESSAGE REX 1529651684936 [D:plugin start] ccs_eclipse_folder: file:/C:/ti/ccsv8/eclipse/

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:44.938
!MESSAGE REX 1529651684937 [E:plugin start] ccs_eclipse_folder: C:/ti/ccsv8/eclipse/

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:45.165
!MESSAGE REX 1529651685158 Tz: ResourceExplorerPage::createMainArea took 14

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:45.166
!MESSAGE REX 1529651685165 Launching Browser

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:46.746
!MESSAGE REX 1529651686735 Ti: Utilities::proxy 1796

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:46.758
!MESSAGE REX 1529651686750 These are the commands [C:\ti\ccsv8\tirex/node.exe, app.js, C:\ti\ccsv8\tirex\ti-rex-core/dinfra-desktop/dinfra.js, C:\ti\ccsv8\tirex\ti-rex-core/config/dconfig_localserver.json, C:\ti\ccsv8\tirex\ti-rex-core/config/app_localserver_win.json, --ccs_port=58194, --myHttpPort=55432, --HTTP_PROXY=http://wwwzeuproxy.ext.ti.com:80, --logsDirUncaughtException=C:\Users\a0235170\AppData\Local\TEXASI~1\CCS\ti\1\dmp\]

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:46.766
!MESSAGE REX 1529651686759 Td: Utilities::before pb.start() 1826

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:47.016
!MESSAGE REX 1529651687005 Te: Utilities::before isAlive loop 238

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:47.026
!MESSAGE REX 1529651687017 Tf: Utilities::after ResourceExplorerPlugin.p.isAlive() loop 0

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:47.037
!MESSAGE REX pollServerState for up or ready

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:47.039
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:48.562
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:50.087
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:51.603
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:53.217
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:54.739
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:56.252
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:57.769
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:58.825
!MESSAGE REX 1529651698823 Utilities::sendGet Response Code from local server: 503

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:59.333
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:59.361
!MESSAGE REX 1529651699352 Utilities::sendGet Response Code from local server: 503

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:14:59.869
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:00.979
!MESSAGE REX 1529651700970 Tz: ResourceExplorerPage::createBrowser took 15803

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:00.985
!MESSAGE REX Using browser port 55432

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:00.986
!MESSAGE REX 1529651700986 server starting page: file:/C:/ti/ccsv8/eclipse/..\tirex\ti-rex-core\public\plugin\serverstarting.html

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:00.987
!MESSAGE REX 1529651700986 Utilities::sendGet Response Code from local server: 503

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:01.489
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:01.506
!MESSAGE REX 1529651701505 Utilities::sendGet Response Code from local server: 503

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.014
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.037
!MESSAGE REX 1529651702030 Utilities::sendGet Response Code from local server: 503

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.197
!MESSAGE REX 1529651702189 [] setUrl: file:/C:/ti/ccsv8/eclipse/..\tirex\ti-rex-core\public\plugin\serverstarting.html

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.553
!MESSAGE REX Sending 'GET' request to URL : http://127.0.0.1:55432/api/serverstate

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.591
!MESSAGE REX 1529651702583 Utilities::sendGet Response Code from local server: 200

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.618
!MESSAGE REX [serverStatus] ready

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.619
!MESSAGE REX serverState is ready

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.625
!MESSAGE REX 1529651702624 Tg: Utilities::after server isAlive 15597

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.629
!MESSAGE REX 1529651702628 Th: Utilities::refreshEditor 3

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:02.767
!MESSAGE REX Sending 'POST' request to URL : http://127.0.0.1:55432/localpkg/scan

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:32.776
!MESSAGE Exception in ::sendPost : Read timed out

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:32.785
!MESSAGE Stack trace : [Ljava.lang.StackTraceElement;@ef773e

!ENTRY org.eclipse.e4.ui.workbench 1 0 2018-06-22 09:15:32.802
!MESSAGE REX 1529651732801 Changing URL to file:/C:/ti/ccsv8/eclipse/..\tirex\ti-rex-core\public\plugin\serverdidnotstart.html

  • 0 in reply to Robert Worm
    TI__Intellectual 1300 points

    Thanks, Robert. Please also provide the Resource Explorer log file from c:\Users\<user>\ti\tirex-localserver-3.6.5\.logs.

    Thanks,

    Oliver

  • 0 in reply to OliverP
    TI__Prodigy 670 points

    Hi Oliver,

    There you go.

    Yesterday TIREX was working fine. Today not anymore..

    Regards

    tirex-2018-06-26.log

  • 0 in reply to Robert Worm
    TI__Intellectual 1300 points

    Hi Robert,

    When Tirex starts up it scans the c:\ti folder to look for new packages to import. Based on your log file this operation takes longer than the current set time out value of 30 secs. CCS thinks Tirex is unresponsive even though it's not. It looks like you may have a lot of content in your c:\ti folder that requires a long time to scan. To confirm this is the issue, could you temporarily move most of your files to somewhere else and see if Tirex starts up?

    Thanks! -Oliver

  • 0 in reply to OliverP
    TI__Prodigy 670 points
    Thank you Oliver.
    That seemed to be the issue.