Hi,
Customers are evaluating BQ32000 as RTC and facing some problems. Customers first set the correct time to BQ32000 and then restart the BQ32000 by turn off the 3.3V. After the restart some of the BQ32000s are sending wrong real time data. When catching the waveform on OCSO and OSCI, it seems that the external oscillator
doesn't oscillate or only oscillate for a while. The schematic and waveforms as following, questions from customers are:
1. In the block diagram in datasheet there is a 32k oscillator inside BQ32000, so is an external crystal needed for BQ32000 ?
2. If external crystal is needed, is the schematic looks right ? are C122,C140,R18 needed ? (These elements are added in order to enhance the oscillator's accuracy)
3. Customer cancel the C122, C140 and R18, and the data sent comes to right. However the oscillator stop flag turns to 1, is this normal? (For the sockets that sending wrong data, the oscillator stop flag is 0 but the minutes register data is wrong, which is also very strange.)
4. Besides all above, what problem could cost this problem and cause the external oscillator not work ?
Schematic
OSCI Waveform after reset
OSCO after reset
Thanks a lot,
Regards,
Manu