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DAC38RF89: Looking for a process to cover transmitter pre and post cursor EQ settings using EQOVER and EQUNDER

Part Number: DAC38RF89

The description in the datasheet sound like the device indicates too much or too little but need to isolate which is the problem.  On some lanes see that both EQOVER and EQUNDER are asserted (other lane are fine).  We have the DAC configured to assert SYNC upon data error ... and that tends to happen ~30 minutes.