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[FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-0003

What steps can I take to resolve error codes for different scenarios?

  • Scenario Error details Remediation steps
    Restricted Material  
    "errors": [
    	{
    		"errorCode": "ERR-TICOM-ORDER-API-0003",
    		"type": "Application",
    		"section": "lineItems",
    		"field": null,
    		"reason": "This part number cannot be added to the order due to product restriction",
    		"message": "Remove the item from your request and resubmit the request with a different part number",
    		"data": [
    			{
    				"customerLineItemNumber": "1",
    				"tiPartNumber": "5962-9221403M2A",
    				"quantity": "200",
    				"availableQuantity": ""
    			}
    		]
    	}
    ]
    1. Remove this line item from your order and resubmit the request
    2. Use TI.com search as an aid to find a close match to the part number that was removed.
    3. Recheck inventory levels of requested part number via TI store inventory and pricing API.
    4. Resubmit your order request for a quantity less than or equal to available quantity.
    Max line Items allowed per order
    {
    	"orderInfo": {
    	},
    	"errors": [
    		{
    			"errorCode": "ERR-TICOM-ORDER-API-0001",
    			"type": "Application",
    			"section": "Orders",
    			"field": null,
    			"reason": "Maximum number of line Items allowed per order is 30.",
    			"message": "Resubmit your request with the less than or equal to 30 line items. ",
    			"data": null
    		}
    	]
    }
    Resubmit your request with the less than or equal to 30 line items.

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