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[FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-0007

Paul King
Genius 10401 points

What steps can I take to resolve error codes for different scenarios?

  • 0
    TI__Genius 10401 points
    Scenario Error details Remediation steps
    Unable to calculate tax  
    {
	"orderInfo": {
		"cartId": "C2000",
		"CheckoutProfileIdentifier": "E4202EFA486B4C24E053E220BB8BFC7B"
	},
	"errors": [
		{
			"errorCode": "ERR-TICOM-ORDER-API-0007""type": "Application",
			"section": "orderTotalSummary",
			"field": "estimatedTaxes",
			"reason": "At this point in time we are unable to calculate your tax",
			"message": "Resubmit your request",
			"data": null,
		}
	]
}

    Wait 5 minutes before attempting to resubmit your order.

    If you are still having issues, connect with TI customer support.

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