This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

[FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-0010

What steps can I take to resolve error codes for different scenarios?

  • Scenario Error details Remediation steps
    Freight Change  
    {
    	"orderInfo": null,
    	"errors": [
    		{
    			"section": "Freight",
    			"type": "Validation",
    			"reason": "Invalid Freight Carrier selection due to inventory location.",
    			"message": "One or more of your third-party freight carrier options have changed due to inventory availability. Review shipping method before placing order.",
    			"data": null,
    			"errorCode": "ERR-TICOM-ORDER-API-0010"
    		}
    	]
    }
    1. Log in to your myTI company dashboard.
    2. Under Order Preferences, select Checkout Profiles.
    3. Select the checkout profile associated with this API order
    4. On the Edit Checkout Profile page, hover your mouse next to the words “Shipping Method” until you see the Pencil icon.
    5. Select different freight carriers or shipping level preference using the drop-down menus, or change the freight carrier account number.
    6. You must click the check box agreeing to the terms and conditions.
    7. Click Next through any remaining categories. Click Save.

    Note: 

    Only an administrator or buyer can update checkout profiles.

**Attention** This is a public forum