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TI-API: TI store order APIs - unspecific error message - Error "Service unavailable", Code "TI-API-00500"

Part Number: TI-API

Tool/software:

Hello Texas Instruments team,

im just getting started working on the API integration of my client to your Rest-API.

As im setting everything up, i encountered several problems regarding your store-order-api.

My API Calls are working but if i pass a wrong parameter i get no error message, only:

{
  "errors": [
    {
      "type": "Unknown",
      "code": "TI-API-00500",
      "reason": "Service unavailable",
      "message": "This service is temporarily unavailable. Please contact support."
    }
  ]
}

I would expect something along the lines of: Backlog order/order change API error codes and meanings

Steps to reproduce:

- GoTo api-portal.ti.com/store-order-api

- Authorize

- TryOut "/store/orders/{orderNumber}" (Input random invalid number e.g. "69576")

- Observe

Service unavailable

instead of something along the lines of "invalid order Number"

It is also the same with placing orders where the "orders" object is missing

'/v2/store/orders/test'

and getByDate with wrong Date

'/v2/store/orders?startDate=2024-40-40&endDate=2024-40-40'

Can you add correct error messages so users don't have to guess what went wrong?

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