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Tool/software:
Hi Team,
We are facing this error "Invalid api call as no api product match found - error in excel tool "
we have checked token is active and OPN is correct - can you help identify why is this happening?
Hi Parth,
This error is likely due to the API Key/Secret you're using not being valid for backlog API. Please ensure the credentials you're using are setup to access backlog API. Knowing you're a TI-er I recommend you contact your assigned onboarding specialist with the key/secret you're using (don't post them publicly).
Best,
Sean
Hi Sean,
Thanks for the reply - i checked with customer, they seems to be using just copy pasting the keys, i even suggested to regenerate the same..
Problem still persists..
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