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TUSB8043A: Enumeration with always connected USB

Part Number: TUSB8043A

We have a design with a TUSB8043A connected directly to the CPU USB lines (with bypass caps on the TX/RX lines), but are having issues enumerating the device.

Other USBs are detected on the CPU, so it's limited to just this hub. Here's a couple of things we have tested:

  • confirmed the GRSTZ is low during power up of 1V1 and both 1V1 and 3V3 reach their proper voltages
  • confirmed oscillator outputs 24MHz
  • vbus is ~450-500mV but always powered via onboard 5V
  • CPU_TX connects to Hub_RX and CPU_RX connects to Hub_TX
  • No errors reported by Linux or U-Boot on the USB lines
  • SCL/SDA and PWRCTL_POL floating
  • SMBUSz, FULLPWRMGMTz, GANGED, AUTOENz, and TEST low
  • USB_R1 tied to GND with 9.53k resistor

Any ideas on where to start with this device?