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TMS320F28035: Problem in programing

Part Number: TMS320F28035

Hi Support,

I'm Hiep from M1 company, Viettel Group, VietNam.

We use TI XDS110 to programing tms320f28035 in mass production. We have a problem as shown below figure with a ratio of 50/2000 products.

I think the device is locked, so I would like to ask is there any way to unlock the device or method to load the program to avoid this error in production?

Regards,