BQ40Z50-R1: Impossible to communicate with bqMtester

Clement MAGNIEN

Part Number: BQ40Z50-R1
Other Parts Discussed in Thread: BQMTESTER, EV2400, BQPRODUCTION, BQ34Z100, BQ34Z100-G1, BQ34110, BQ40Z50, BQSTUDIO

Hello,

I am using the bq40z50-R1, configured with bq studio.

Now I would like to test it with the production tool bqMtester ( HPA495 rev A) + EV2400

I followed the schematic SLUU397A–figure 2

I can't communicate with bq production SBB, the led "current on" and "voltage on" stay OFF on the bqMtester.

It seems J1 vout should be 5V to work properly but it is 0V? does the EV2400 supply the I2c or do I have to add a second external 5V?

Thanks,

Clement

over 5 years ago

0 Batt over 5 years ago

TI__Mastermind 42535 points

Hi Clement,

You will need an ext 5V.

0 Clement MAGNIEN over 5 years ago in reply to Batt

Intellectual 390 points

Hi Batt,

Thank you for you answer.

I added an external 5V but the EV2400 is still not recognised.

Are you sure the EV2400 works with bqproduction SBB?

I have this error message:

Do I have to use the EV2300? Which configuration should I use to test the bq40z50-R1( hardware and software)?

Regards,

Clement

0 Batt over 5 years ago in reply to Clement MAGNIEN

TI__Mastermind 42535 points

Hi Clement,

Allow me 2 days to check this again for you.

0 Clement MAGNIEN over 5 years ago

Intellectual 390 points

Hi Batt,

Effectively that was the problem, I had to update Java and Bq production SBB and to supply the I2C with an external 5V.

Thank you for your help.

Clement

0 Clement MAGNIEN over 5 years ago

Intellectual 390 points

Hi Batt,

Now I have another problem: I have Bq production SBB(high cell bq production) for bq34z100 and it is impossible to select my chip bq40z50-r1.

From this post it seems there are different version of Bq production but not available on line:

Could you explain how to use this software with the BQ40Z50-R1?

Best regards,

Clement

0 Batt over 5 years ago in reply to Clement MAGNIEN

TI__Mastermind 42535 points

Hi Clement,

Please try bqproduction for the bq40z50. bqhicellproduction is for the bq34z100-g1 and bq34110 gauges.

0 Clement MAGNIEN over 5 years ago

Intellectual 390 points

Hi Batt,

I can't find bqProduction SBB v1.0.11 or more recent version.

from here : http://www.ti.com/product/BQ40Z50-R1/toolssoftware this is the version 1.0.9

Where can I find a version able to work with the EV2400?

Thanks,

Clement

0 Clement MAGNIEN over 5 years ago

Intellectual 390 points

Hi Batt,

Thanks ,that works. I am playing with the tool to learn how to use it. when I want to test a board(clicking Start test after a successful configuration) I have the error message in the Test log window:

1210: No free adapters are available for use on this system.

Do you know what is the problem?

Thanks,

Clement

0 Batt over 5 years ago in reply to Clement MAGNIEN

TI__Mastermind 42535 points

Hi Clement,

Please check if your ev2400 lights are green. Also, please check if you have bqstudio open with the bq40z50-r1 connected. If it is, then the ev2400 is in use by that. Please close that, close bqproduction and reopen it.

0 Clement MAGNIEN over 5 years ago in reply to Batt

Intellectual 390 points

Hi Batt,

I understood the problem:in the window "station setup" the box "flash led's" was still ticked...

Thanks,

Clement

Power management

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BQ40Z50-R1: Impossible to communicate with bqMtester