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UCD9081EVM: UCD9081 EVAL GUI fails to detect device.

Part Number: UCD9081EVM
Other Parts Discussed in Thread: UCD9081

I just received my UCD9081 EVL kit.   I have TI fusion designer installed 7.3.1 as well as the UCD EVAL GUI.

The eval kit is powered up , all bus rail voltage LED's are lit. I have a green LED on the USB Interface adapter dongle.

When I use the GUI to discover devices, the display reports that UCD9081 is not present.

When I select File / Exit , I get a pop-up telling me an unhandled exception has occurred in the application.

Selecting continue brings me back to the Power supply sequencer GUI screen . Selecting Quit brings another pop-up. 

I launch the troubleshooter  and select recommended settings., then this pop up opens

when I select Test the program, this popup appears

the EVM is powered , the dongle LED is green.

If I exit the EVAL GUI and attempt to use Fusion Digital Power Designer. I run into similar problem, No devices found.

I tried changing BUS speeds , enable /disable packet error checking, scanning modes , nothing works.

What is the problem?