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BQ76952: Problem faced while testing Cell Balancing feature of BQ76952

Part Number: BQ76952

Hello TI Team,

Having good day!

1. Some information are given below.

Top marking on the BQ76952 IC is BQ76952 08WG4 A97Y.

Device firmware version is 7695_0_36

BQ software version is 1.3.102

EVM Sealed Date(mention on EVM box)-09/21/20

BQ software screenshot is shown below

 


2. EVM board box screenshot is shown below

3. We set the cell balancing parameters for balancing of three cell of 14S2P battery pack during charging like cell Balance Max cells, cell  balance min V/Delta etc, But we are unable to observe Cell balancing. 

4. What will we do if D3 LED is ON after some time if we configure setting in BQ software and start setup for cell balancing of 3 cell of 14S2P battery pack.

5.Please mention proper settings and procedure  of  BQ studio software if we want to test (in autonomous mode) cell balancing of 3 cell of 14S2P battery pack. How we observe the Cell balancing on BQ software.