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AM5726: an abnormal watchdog reset

Part Number: AM5726

Hi Expert, 

my customer is using AM5726 in communication application. but we meet a problem needing your help and advice. 

======= Problem description:


At present, after more than ten hours of upgrading the errata version in the field, a device has an abnormal watchdog reset, and the software has no abnormal operation records.
Previous errata notes:
 
Software Modification Policy: For systems that cannot be reset before COUNTER_REALTIME expires, the only recourse is to use the GP timer instead.
For the watchdog reset problem caused by the suspected timer abnormality after modification, So ask for help if there is any abnormality in the GP timer and any advice.

BR
Chi