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MMWCAS-DSP-EVM: TDA Capture Card Timeout Error

Part Number: MMWCAS-DSP-EVM
Other Parts Discussed in Thread: MMWCAS-RF-EVM, AWR2243

Tool/software:

I communicated with TI customer support over an email thread (reference number CS2407727) about an issue I'm having with setting up the MMWCAS-DSP-EVM Cascade Radar. Customer Support advised me to post this in the forum to get engineering support.

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I'm trying to set up an mmwcas-dsp-evm Board with an mmwcas-rf-evm RADAR using the Cascade user guide (https://software-dl.ti.com/ra-processors/esd/MMWAVE-STUDIO/latest/exports/mmwave_studio_cascade_user_guide.pdf). I'm using versiosns mmWave Studio-3.00.00.14 and mmWave DFP-01.02.05.01.
I've managed to connect to the Radar, following the GUI set-up steps until 7.3.2, I'm attaching a screenshot of the RadarAPI that shows the 4 devices connected (see screenshot below). The connection between the PC and the board is through Ethernet.
When I try to collect data though, I encounter a problem. I follow the guidelines in 7.3.3 Capturing Data, but when I click TDAxx ARM, I get a time out error in the Output window. I am not able to progress after that point.
I have recorded a video of how I set up the whole system in the hopes of it giving you more information: https://vimeo.com/960441961/778e5f9fb4?share=copy
I tried restarting the Radar, the mmWave Studio and the PC.
The IP address is pointing to the one collected from the Host board "ifconfig" command.
No error messages were present in the Output tab when connecting the Radar, and I can establish a connection to the TDA through the "TDA Capture Card Configuration" window.
I flashed the SD card again, and checked and confirmed that the SSD being detected and is not full (most of it is empty). 
Keen to hear your suggestions how to solve the issue, or if you spot any problems with the set-up. If you need more information, I'm happy to provide it.
In order to expedite a solution, please can we arrange a telephone call with you a member of your team so we can resolve this privately, in 'real-time'.  This is a time critical development for us, so we'd greatly appreciate getting a slot in the diary asap. 
Best,