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CCS v5.1.0.09000 crash on new workspace TI Resource Explorer

Mike Volzer
Intellectual 990 points

Other Parts Discussed in Thread: MSP430WARE

Hello,

CCS v5.1.0.09000 crashes on me when I create a new workspace. It looks as though the problem is with TI Resource Explorer. I had this problem in the past with the 7000 build and build 8000 had fixed this problem for me. I just recently uninstalled my v5 build and installed the newest release and now it is happening again. The steps I followed are below. I've also attached the .log file from my workspace.

Here is the post I created previously for a reference. http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/t/137220.aspx

1. Splash screen comes up. I select a new workspace

2. The CCS Edit view comes up

3. TI Resource Explorer opens up in the IDE automatically. While this is initializing the view the CCS window just disappears.

If I close the TI Resource Explorer before it crashes the IDE will finish opening and work correctly.

Thanks,
Mike

  • 0
    TI__Guru**** 173310 points

    Mike,

    I didn't see any log file attached, could you please attach it?

    When you uninstalled the older version and installed 5.1.0.09000 did you do so in the same folder? If so, did you make sure to clean out the previous installation (ie delete the folder completely) before installing the new version? I'm just wondering if there were some remnants from the previous version that may be causing problems.

     

     

  • 0 in reply to AartiG
    Intellectual 990 points

    Oops, missed the log file. Here is it.

    Fullscreen 5873.log.txt Download 
    !SESSION 2012-01-10 15:09:38.878 -----------------------------------------------
eclipse.buildId=I20110613-1736
java.version=1.6.0_13
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments:  -product com.ti.ccstudio.branding.product
Command-line arguments:  -os win32 -ws win32 -arch x86 -product com.ti.ccstudio.branding.product

!ENTRY org.eclipse.ui 4 4 2012-01-10 15:09:57.534
!MESSAGE Referenced part does not exist yet: org.eclipse.jdt.ui.PackageExplorer.

!ENTRY org.eclipse.ui 4 4 2012-01-10 15:09:57.550
!MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.

    Also, when uninstalling and reinstalling the newer version I did install them to the same directory and did not delete the contents of that directory. I assumed the uninstaller would handle this. Do you suggest I uninstall again and then delete that directory then reinstall?

  • 0 in reply to Mike Volzer
    TI__Guru**** 173310 points

    The uninstaller is usually pretty good about removing everything, but in some cases I have seen it leave behind some files which could cause an issue with another install in the same location. I usually tend to check that the directory is empty before installing another version to the same location. Could you try uninstalling, deleting the directory completely and reinstalling and let us know if the issue persists?

  • 0
    TI__Genius 16650 points

    Hi Mike,

    Can you switch your default browser to IE and give it a try? There is known issue for using Firefox browser with CCS.

    Regards,
    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    Hi Patrick,

    I did switch my default browser to IE, as you had suggested when I had the problem previously, and this did not fix the problem.

    I uninstalled and cleared out my install directory (there were many things left over) and I am now in the process of reinstalling. I'll let you know what happens.

    Thanks,

    Mike

  • 0 in reply to Mike Volzer
    Intellectual 990 points

    After wiping my install directory and reinstalling I set my default browser to IE and it is still crashing during startup at the TI Resource Explorer. The log does look slightly different so I've attached it.

    Fullscreen 4213.log.txt Download 
    !SESSION 2012-01-11 14:21:29.785 -----------------------------------------------
eclipse.buildId=I20110613-1736
java.version=1.6.0_13
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments:  -product com.ti.ccstudio.branding.product
Command-line arguments:  -os win32 -ws win32 -arch x86 -product com.ti.ccstudio.branding.product

!ENTRY com.ti.ccstudio.debug.server 4 214294189 2012-01-11 14:21:40.879
!MESSAGE Unexpected CCS exit detected [1/11/12 2:14 PM]!!!

!ENTRY org.eclipse.ui 4 4 2012-01-11 14:21:46.551
!MESSAGE Referenced part does not exist yet: org.eclipse.jdt.ui.PackageExplorer.

!ENTRY org.eclipse.ui 4 4 2012-01-11 14:21:46.551
!MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.

  • 0 in reply to Mike Volzer
    TI__Genius 16650 points

    The log doesn't tell much about resource explorer. One more thing to try, can you upgrade to the latest flash if you are still on older version of flash.

    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    I have the newest version of Flash Player installed (11.1.102.55), still acting the same.

  • 0 in reply to Mike Volzer
    TI__Genius 16650 points

    Mike,

    Is it possible to have a remote debug session with you? I would like to try a few things to see if I can figure out what happen.

    Regards,
    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    Sure, not a problem at all.

  • 0 in reply to Mike Volzer
    TI__Genius 16650 points

    I just sent a friend request, can you accept the request? I'll send out the remote debug invitation once I have your email.

    Regards,
    Patrick

  • 0 in reply to Patrick Chuong
    TI__Genius 16650 points

    Mike,

    There is an existing CQ (SDSCM00042469) filed that has the same callstack as the one you sent to me during our remote debug session. The description of the bug is not the same as what you have, but the callstack of the crash is the same. You can track the progress of your issue with this CQ number. Do you know whether your other colleagues run into this issue?

    Regards,
    Patrick

  • 0 in reply to Patrick Chuong
    TI__Genius 16650 points

    Hi Mike,

    Do you have any network proxy script setting setup on your PC? If you do, can you try to disable proxy setting to see whether it help?

    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    Patrick,

    At the moment only one of my colleagues has installed CCSv5. He is running Windows 7 whereas I'm running Windows XP, not sure if that makes a difference. His install works fine and does not crash on startup.

    As far as the proxy goes, we do not use a proxy to connect to the Internet here.

    Once others start to install CCSv5, I will post back here with some results of their installs.

    Mike

  • 0 in reply to Mike Volzer
    TI__Genius 16650 points

    Hi Mike,

    Thanks for taking the time to try things out. When you get a chance, can you try to remove all msp430ware* files from this folder, C:\Documents and Settings\<userid>\ti\CCSExternalReferences, to a backup folder and start CCS? I am seeing some strange things happening with adobe flash, the map430ware* files might be the cause that trigger the flash issue. I would like to confirm whether this is the case for you.

    Thanks,
    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    Hi Patrick,

    I just tried your suggestion and it still crashes. I checked the workspace log file and it looks the same as it did previously. Would you like me to send the log files that I sent you during our debug session?

    Mike

  • 0 in reply to Patrick Chuong
    TI__Intellectual 755 points

    Was this resolved? I am also seeing the same problem with my installation.

    Thanks,

    Satish

  • 0 in reply to Satish Arora
    Intellectual 990 points

    Satish Arora said:

    Was this resolved? I am also seeing the same problem with my installation.

    Thanks,

    Satish

    The problem was never resolved. I believe Patrick logged it as a bug. In the meantime I am using this workaround that patch posted in the link on my original post.

    Find this file D:\CCS Installs\CCS_5.1.0.07001\ccsv5\eclipse\plugins\com.ti.ccstudio.branding_5.1.0.201108111000\plugin_customization.ini, and set org.eclipse.ui/showIntro = false.