Problem installing CCS5 Floating License

Hi Mike,

sometimes an error number does not point to the specific cause of an issue unfortunately.   What OS system is this and would you be able to confirm you followed these steps:

http://processors.wiki.ti.com/index.php/License_Server_Administration_for_CCS

One thing to check is that the manifest file and vendor daemon exe for tidspssw are in the same location.   Any further details would help us.

Best Regards,
Lisa

The host machine is running Microsoft Windows. I have asked the Administrator did he follow the steps and he assures me he did.

I generated the License file on my PC but using the MAC address of the host.

The start of the license file is shown below where xxxxxxxxxxxx is the MAC address of the host but the VENDOR_STRING yyyyyy is my own machine name. 

I don't remember adding the VENDOR_STRING

I have tried to regenerate the license file on the site but I don't seem to have that option any more.

Could this be causing the error.

#Please Do not delete this comment line.
SERVER this_host xxxxxxxxxxxx
VENDOR tidspssw
USE_SERVER
INCREMENT CCS_CONNECTION_ALL tidspssw 5.99 permanent 1 \
VENDOR_STRING=yyyyyy ISSUER="Texas

Hi Mike,

it is hard to say but if the license file was played with, it is possible this is the issue.  These are signed and encrypted so it is not good to edit them.  Is there any way at all you would be able to get a copy of your original license off of www.ti.com/myregisteredsoftware

Also double check the eth0 and correct MAC were used from your server.  Is the license server complaining at all about the license?  Normally if the MAC is incorrect it will tell you the id does not match.

Again, any further details would help.

Best Regards,
LIsa

Hi Lisa,

I didn't edit the license fie I still have the original as emailed from the TI site and am using that.

It was just that I generated the file while logged in to my workstation using the MAC address of the server.

For some reason it seemed to have picked up my machine name as well and allocate this to the  VENDOR_STRING.

Is it possible to get the "generate license option" enabled again on www.ti.com/myregisteredsoftware  to make sure I have entered everything correctly.

regards

Mike

Hi Mike,

if you feel you need the file regenerated  contact the license team at:

ccs_subscriptions@list.ti.com

Please keep us informed.

Best Regards,

Lisa

Hi Lisa

I emailed them but  their reply was 

We apologize; the ccs_subscriptions@list.ti.com team cannot assist with this question.

First, please check the help page: http://www.ti.com/software-help

For Support please go to:

http://e2e.ti.com/support/development_tools/code_composer_studio/f/81.aspx

Best regards,

TI Software Delivery Team

So no further on unfortunately

regards

Mike

Hi Mike,

let me see if I can tweak them.  Can you send me your license details offline?  (my ID is a link for a conversation or friend request).  Also would you prefer to see if we can connect via webex?

Best Regards,

Lisa

Hi Mike,

thanks for the update.  Yes you would need to rehost/get an updated license if changing MAC addresses.

Glad you are able to proceed and all the best with development.

Best Regards,
Lisa