TPS65982: Application Customization Tool FTDI fail

Martin Ho

Part Number: TPS65982

The application show error message as following :

Exception Encountered during I2C Test Read:No FTDI I2C channels (I2C_GetNumChannels) detected, exiting....

However, I am sure that the FTDI driver is installed well because I use a FTDI C# (MPSSE sensor demo) program to test the driver. It shows that the I2C USB dongle can be accessed correctly.

I also tried different versions of FTDI driver. The result is the same. Please help, thanks.

over 5 years ago

0 Adam Mc Gaffin over 5 years ago

TI__Mastermind 29995 points

Hi Martin

Would you be able to follow following post to see if this helps your issue?

https://e2e.ti.com/support/interface/f/138/t/806259?TPS65987EVM-Always-getting-SPI-FLASH-to-Device-Failed-Verification-error-on-loading-image

0 Martin Ho over 5 years ago in reply to Adam Mc Gaffin

Intellectual 545 points

Hi Adam,

I have followed the post and tried two different computers , one Win10 and another Win7. All shows the same problem of following picture :

Please help because I have no idea and don't know how to fix this low level exception. I can use a C# program to access the I2C dongle successfully. Is there any other tools or work around way ? Thanks.