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Part Number: MSP432P401R
Dear team
My customer is using MSP432P401R LaunchPad (Rev 1.0 Black board). The PC showed nothing when he plugged MSP432P401R LaunchPad.
The debug LED LED 101/102 did not bright.
Originally, the device manager could display an exclamation mark, then the driver was downloaded and installed successfully, and then the lower version (emupack 6.0.83.1) of the driver was reinstalled.
software-dl.ti.com/.../emu_xds_software_package_download.html
Then it appeared that the device manager did not respond at all after plugging into the computer.
Please help.
Hi Susan,
1. How the customer get the Blackboard? It should be only available in TI.
2. Please see here, he doesn't connect the JTAG PIN, and I think he use a wrong JTAG switch.
3. From the picture, I am sure, the power(5V - 3.3V) is good. Can customer get a screenshot of his device manager, when he plug in and put the XDS110. Even it doesn't have a right driver, it should show an unknown device. If not, the hardware may be broken.
Eason
1 之前第三方有做活动的时候,好像是免费发了这个板子。很多人也在E2EChina发了测评贴
2 谢谢您的指出(我没有注意到这个脚),我手边也没有这个板子,我会让客户插上跳线和拨到正确的开关测试一下
3 好的,我会请客户测试一下
He connected the JTAG PIN and used the right JTAG switch. But still no response.
So he tried to update the firmware of XDS110 like the following link
https://e2e.ti.com/support/microcontrollers/msp430/f/166/p/899077/3323848#3323848
Hi Susan,
What about the result?
Can customer get a screenshot of his device manager?
Eason
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