CCS v3.3 not starting after splash screen!

Hello Sebastian,

It could be that there is some running process that is preventing CCS from starting up. In the past I've seen various anti-virus software (like kaspersky) interfere. I've also seen a machine that had some advertisement software installed (unknown to the user) that interfered. You can try starting up in Windows "safe mode" and see if CCS can launch ok. That would at least prove that it is related to some conflicting process.

ki

Well, it doesn't start in safe mode either. However I get the message:

Error initializing emulator

I/O Port = 540

Board Name: C6713 DSK

Cpu Name: CPU_1

Abort: Close Code Composer Studio.

Retry: Try to initialize the emulator again.

Ignore: Ignore the initialization error and start

potentially without target debugging access.

Diagnostic: Run diagnostic utility.

 But that's probably due to missing USB-drivers in safe mode. I clicked on ignore, which should bring up the GUI, but as I said nothing happens again.

Regards,

Sebastian

Could you try configuring CCS for a different target and see if it will start? If not, you can try running this tool called Dependency Walker and see if any errors are detected. Open the main CCS exe (C:\CCStudio_v3.3\cc\bin\cc_app.exe) with it.

Different target doesn't solve the issue. CCS still disappears after the splash screen, respective the 'Can't connect to target'-message. Dependency Walker shows one warning due to the missing MSJAVA.DLL. But according to this (http://www.dependencywalker.com/faq.html), the warning can be ignored.

EDIT:

I overlooked a second warning (thought it belongs to the MSJAVA-warning). It belongs to MPR.DLL and states: Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module. But also according to above FAQ, this warning can be ignored.

/EDIT:

Any further suggestions?

Regards,

Sebastian

I found one previous instance where a similar thing occured on a machine that had Windows Firewall installed and they thought they may have inadvertantly "blocked" a program during the initial setup. The symptom was that CCS would not get past the splash screen. They discovered the issue by disconnecting their network connection, which then caused CCS to activate properly. Not sure if this could be the case here, but thought I'd mention it in case it helps.

I can test your suggestions not until Tuesday next week. But I'll report back...

Regards,

Sebastian

Nope, it doesn't start, when being started directly out of CCSetup and it also doesn't start when deactivating firewall and AntiVir and unplugging the network cable.

Does CCS write a log file during startup or? Or is there a command line option to make CCS giving additional info on what's happening exactly, kind of a debug mode?

Regards,

Sebastian

You can try to use VC++ to startup cc_app.exe process and catch all exception, except C++ exception. When an exception occure, look at the callstack and see which component generates the exception. If you don't have VC++, you can download windbg from Microsoft. With knowning which component generates the exception, it might be possible to identifiy the root cause.

Regards,
Patrick

I used windbg and received the following report. I pressed F5 (= Debug->Go) until nothing changed anymore. What can you see, I marked the errors/exceptions red?

CommandLine: C:\CCStudio_v3.3\cc\bin\cc_app.exe

Symbol search path is: srv*

Executable search path is: 

ModLoad: 00400000 00c74000   cc_app.exe

ModLoad: 7c900000 7c9b2000   ntdll.dll

ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll

ModLoad: 10100000 1025b000   C:\CCStudio_v3.3\cc\bin\CWDLL32.dll

ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll

ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll

ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll

ModLoad: 77e70000 77f03000   C:\WINDOWS\system32\RPCRT4.dll

ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll

ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll

ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll

ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll

ModLoad: 71b20000 71b32000   C:\WINDOWS\system32\MPR.dll

ModLoad: 774e0000 7761e000   C:\WINDOWS\system32\ole32.dll

ModLoad: 10500000 10575000   C:\CCStudio_v3.3\cc\bin\CWCTLS32.dll

ModLoad: 10700000 107b4000   C:\CCStudio_v3.3\cc\bin\CWSTART.dll

ModLoad: 763b0000 763f9000   C:\WINDOWS\system32\comdlg32.dll

ModLoad: 5d090000 5d12a000   C:\WINDOWS\system32\COMCTL32.dll

ModLoad: 12000000 1226e000   C:\WINDOWS\system32\xerces-c_2_5_0.dll

ModLoad: 10000000 10042000   C:\CCStudio_v3.3\cc\bin\log4cplus.dll

ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll

ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll

ModLoad: 76080000 760e5000   C:\WINDOWS\system32\MSVCP60.dll

ModLoad: 77c00000 77c08000   C:\WINDOWS\system32\VERSION.dll

ModLoad: 00330000 0033f000   C:\CCStudio_v3.3\cc\bin\TISCC.dll

ModLoad: 73dd0000 73ec1000   C:\WINDOWS\system32\MFC42.DLL

ModLoad: 65400000 6544d000   C:\CCStudio_v3.3\cc\bin\tiofr11.dll

ModLoad: 77120000 771ab000   C:\WINDOWS\system32\OLEAUT32.dll

ModLoad: 00340000 00351000   C:\WINDOWS\system32\MSVCIRT.dll

ModLoad: 00c80000 00e00000   C:\WINDOWS\system32\xerces-c_1_7_0.dll

ModLoad: 7df70000 7df92000   C:\WINDOWS\system32\oledlg.dll

(d2c.bc0): Break instruction exception - code 80000003 (first chance)

eax=00241eb4 ebx=7ffd4000 ecx=00000007 edx=00000080 esi=00241f48 edi=00241eb4

eip=7c90120e esp=0012fb20 ebp=0012fc94 iopl=0         nv up ei pl nz na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202

ntdll!DbgBreakPoint:

7c90120e cc              int     3

0:000> g

ModLoad: 773d0000 774d3000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

ModLoad: 74720000 7476c000   C:\WINDOWS\system32\MSCTF.dll

ModLoad: 03000000 03113000   C:\CCStudio_v3.3\cc\bin\DBGHELP.DLL

ModLoad: 01650000 0170b000   C:\CCStudio_v3.3\cc\bin\CollectorServer.dll

ModLoad: 01710000 01733000   C:\CCStudio_v3.3\cc\bin\DotNETRuntimeLoader.dll

ModLoad: 79000000 7904a000   C:\WINDOWS\system32\mscoree.dll

ModLoad: 74c80000 74cac000   C:\WINDOWS\system32\OLEACC.dll

ModLoad: 73000000 73026000   C:\WINDOWS\system32\WINSPOOL.DRV

ModLoad: 603b0000 60416000   C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

ModLoad: 7e720000 7e7d0000   C:\WINDOWS\system32\SXS.DLL

ModLoad: 017c0000 017e3000   C:\CCStudio_v3.3\cc\bin\comp_mgr.dll

ModLoad: 017f0000 0181e000   C:\CCStudio_v3.3\cc\bin\CcsCoreComponentEngine.dll

ModLoad: 76fd0000 7704f000   C:\WINDOWS\system32\CLBCATQ.DLL

ModLoad: 77050000 77115000   C:\WINDOWS\system32\COMRes.dll

ModLoad: 74980000 74aa3000   C:\WINDOWS\system32\msxml3.dll

ModLoad: 77690000 776b1000   C:\WINDOWS\system32\NTMARTA.DLL

ModLoad: 71bf0000 71c03000   C:\WINDOWS\system32\SAMLIB.dll

ModLoad: 76f60000 76f8c000   C:\WINDOWS\system32\WLDAP32.dll

ModLoad: 77920000 77a13000   C:\WINDOWS\system32\SETUPAPI.dll

ModLoad: 01e90000 01ee6000   C:\CCSTUD~1.3\plugins\FLASH2~3\FLASH2~1.OCX

ModLoad: 01f30000 01f68000   C:\CCStudio_v3.3\cc\bin\ctools.dll

ModLoad: 017c0000 017cb000   C:\CCStudio_v3.3\cc\bin\cToolsIF.dll

ModLoad: 7c140000 7c23d000   C:\CCStudio_v3.3\cc\bin\MFC70.DLL

ModLoad: 7c000000 7c054000   C:\CCStudio_v3.3\cc\bin\MSVCR70.dll

ModLoad: 7c080000 7c0f7000   C:\CCStudio_v3.3\cc\bin\MSVCP70.dll

ModLoad: 01f70000 01fa1000   C:\CCStudio_v3.3\cc\bin\IceCD.dll

ModLoad: 01fb0000 01fd1000   C:\CCStudio_v3.3\cc\bin\icestorm21.dll

ModLoad: 01810000 0182f000   C:\CCStudio_v3.3\cc\bin\iceutil21.dll

ModLoad: 01fe0000 020bc000   C:\CCStudio_v3.3\cc\bin\ice21.dll

ModLoad: 020c0000 020dc000   C:\CCStudio_v3.3\cc\bin\LIBBZ2.dll

ModLoad: 71a50000 71a8f000   C:\WINDOWS\System32\mswsock.dll

ModLoad: 76f20000 76f47000   C:\WINDOWS\system32\DNSAPI.dll

ModLoad: 76fb0000 76fb8000   C:\WINDOWS\System32\winrnr.dll

ModLoad: 76fc0000 76fc6000   C:\WINDOWS\system32\rasadhlp.dll

ModLoad: 662b0000 66308000   C:\WINDOWS\system32\hnetcfg.dll

ModLoad: 71a90000 71a98000   C:\WINDOWS\System32\wshtcpip.dll

ModLoad: 02540000 02566000   C:\CCStudio_v3.3\cc\bin\IceTargetAdapter.dll

ModLoad: 02570000 02835000   C:\WINDOWS\system32\xpsp2res.dll

ModLoad: 3fde0000 40221000   C:\WINDOWS\system32\msi.dll

ModLoad: 02b40000 02b7f000   C:\CCStudio_v3.3\drivers\tisimC6xxx.dvr

ModLoad: 02b80000 02d43000   C:\WINDOWS\system32\Xalan-C_1_8.dll

ModLoad: 02d50000 02d59000   C:\WINDOWS\system32\XalanMessages_1_8.dll

ModLoad: 02f60000 02fee000   C:\CCStudio_v3.3\cc\bin\tpic6x.dll

ModLoad: 02f60000 02f66000   C:\CCStudio_v3.3\cc\bin\CCReg.dll

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

ModLoad: 13f00000 13f60000   C:\CCStudio_v3.3\cc\bin\cwsense.dll

ModLoad: 03120000 031b2000   C:\CCStudio_v3.3\cc\bin\CW_c4dll.dll

ModLoad: 10900000 10911000   C:\CCStudio_v3.3\cc\bin\CUA.dll

ModLoad: 02fc0000 02fcb000   C:\CCStudio_v3.3\cc\bin\ccsshortcuts.dll

ModLoad: 10d00000 10ddb000   C:\CCStudio_v3.3\cc\bin\cwdialog.dll

ModLoad: 11900000 1191f000   C:\CCStudio_v3.3\cc\bin\cwfopen.dll

ModLoad: 034c0000 03553000   C:\CCStudio_v3.3\cc\bin\rtdx.dll

ModLoad: 03970000 03b5e000   C:\CCStudio_v3.3\drivers\spkc6x1x.dll

ModLoad: 03b60000 03bc5000   C:\CCStudio_v3.3\drivers\SimBridge_c6x.dll

ModLoad: 08690000 0871e000   C:\CCStudio_v3.3\cc\bin\tpic6x.dll

ModLoad: 08720000 0873c000   C:\CCStudio_v3.3\cc\bin\ct6xapi.dll

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

ModLoad: 08720000 0873e000   C:\CCStudio_v3.3\cc\bin\CcsMemoryServerLoader.dll

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=00000000 ebx=00000000 ecx=0012fb10 edx=00146898 esi=014e0009 edi=062bbcc4

eip=00534cb7 esp=0012f6fc ebp=0012fb1c iopl=0         nv up ei pl nz ac po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010212

*** WARNING: Unable to verify checksum for cc_app.exe

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for cc_app.exe - 

cc_app!CComSupport::FireEvent+0x21f87:

00534cb7 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????

0:000> g

ModLoad: 08750000 088ac000   C:\CCSTUD~1.3\cc\bin\projsvr.dll

ModLoad: 088e0000 0890b000   C:\CCStudio_v3.3\cc\bin\ProfileServer.dll

ModLoad: 08910000 0894c000   C:\CCStudio_v3.3\cc\bin\datasetserver.dll

ModLoad: 08950000 089aa000   C:\CCStudio_v3.3\cc\bin\C4dll.dll

ModLoad: 76b20000 76b31000   C:\WINDOWS\system32\ATL.DLL

ModLoad: 08bc0000 08bcc000   C:\CCStudio_v3.3\cc\bin\BkptCollector.dll

ModLoad: 08bd0000 08c92000   C:\CCSTUD~1.3\plugins\generic\watch.ocx

ModLoad: 08bd0000 08c92000   C:\CCSTUD~1.3\plugins\generic\watch.ocx

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\RTAToolbar.dll

ModLoad: 08bd0000 08bd8000   C:\CCSTUD~1.3\plugins\bios\rtatoolbar.dll

ModLoad: 08bd0000 08c0e000   C:\CCSTUD~1.3\plugins\Joule\BREAKP~1\BREAKP~1.OCX

ModLoad: 08c10000 08cc9000   C:\CCSTUD~1.3\cc\bin\ADPlugin.ocx

ModLoad: 08cd0000 08d07000   C:\CCSTUD~1.3\plugins\GELOpen\GELOpen.ocx

ModLoad: 08d10000 08d3e000   C:\CCSTUD~1.3\plugins\Joule\PROPER~1\Property.ocx

ModLoad: 5edd0000 5ede7000   C:\WINDOWS\system32\OLEPRO32.DLL

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=00000000 ebx=001a6bec ecx=063c2600 edx=7ffb001c esi=063c2600 edi=063c27cc

eip=08d13c0c esp=0012cad4 ebp=001a70bc iopl=0         nv up ei pl zr na pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246

*** WARNING: Unable to verify checksum for C:\CCSTUD~1.3\plugins\Joule\PROPER~1\Property.ocx

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\CCSTUD~1.3\plugins\Joule\PROPER~1\Property.ocx - 

Property!DllGetClassObject+0x25ac:

08d13c0c 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????

0:000> g

(d2c.bc0): C++ EH exception - code e06d7363 (first chance)

ModLoad: 08d40000 08e02000   C:\CCSTUD~1.3\plugins\generic\watch.ocx

ModLoad: 08e10000 08e3d000   C:\CCSTUD~1.3\plugins\generic\SUMMAR~1.OCX

ModLoad: 08e40000 08ee3000   C:\CCSTUD~1.3\plugins\generic\SYMBOL~1.OCX

ModLoad: 08ef0000 08f1f000   C:\CCSTUD~1.3\plugins\tconfaxd\tconfaxd.ocx

ModLoad: 08f20000 08f55000   C:\CCSTUD~1.3\BIOS_5~1\packages\ti\bios\bti\bin\TCONFC~1.OCX

ModLoad: 08f60000 08f93000   C:\CCSTUD~1.3\cc\bin\TRACEE~1.OCX

ModLoad: 08fa0000 0900f000   C:\CCSTUD~1.3\plugins\CACHET~1\CACHET~1.OCX

ModLoad: 09010000 090ab000   C:\CCSTUD~1.3\plugins\CACHET~1\tcl83.dll

ModLoad: 090b0000 09196000   C:\CCSTUD~1.3\plugins\CACHET~1\tk83.dll

ModLoad: 091a0000 091d4000   C:\CCSTUD~1.3\plugins\generic\conflict.ocx

ModLoad: 091e0000 09233000   C:\CCSTUD~1.3\plugins\CONSUL~1\CONSUL~1.OCX

ModLoad: 09240000 09287000   C:\CCSTUD~1.3\plugins\CONSUL~1\ConsultantTranslator.dll

ModLoad: 09290000 092b1000   C:\CCSTUD~1.3\plugins\generic\ACTMgr.ocx

ModLoad: 092c0000 09308000   C:\CCSTUD~1.3\plugins\generic\coverage.ocx

ModLoad: 1da10000 1da53000   C:\CCStudio_v3.3\plugins\rtdx\rtdxconfig.ocx

ModLoad: 09310000 09327000   C:\CCStudio_v3.3\cc\bin\DataFileServer.dll

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=0003055a ebx=00000000 ecx=0012d278 edx=7c90e514 esi=0012d79c edi=ffff0000

eip=000306a6 esp=0012d27c ebp=0012d718 iopl=0         nv up ei pl nz na po nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010202

000306a6 ??              ???

0:000> g

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=00000000 ebx=00000000 ecx=033e9e08 edx=7c9032bc esi=00000000 edi=00000000

eip=033e9e08 esp=0012ceac ebp=0012cecc iopl=0         nv up ei pl zr na pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246

033e9e08 a6              cmps    byte ptr [esi],byte ptr es:[edi] ds:0023:00000000=?? es:0023:00000000=??

0:000> g

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=00000000 ebx=00000000 ecx=033e9e08 edx=7c9032bc esi=00000000 edi=00000000

eip=033e9e08 esp=0012cadc ebp=0012cafc iopl=0         nv up ei pl zr na pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246

033e9e08 a6              cmps    byte ptr [esi],byte ptr es:[edi] ds:0023:00000000=?? es:0023:00000000=??

0:000> g

(d2c.bc0): Access violation - code c0000005 (first chance)

First chance exceptions are reported before any exception handling.

This exception may be expected and handled.

eax=00000000 ebx=00000000 ecx=033e9e08 edx=7c9032bc esi=00000000 edi=00000000

eip=033e9e08 esp=0012c70c ebp=0012c72c iopl=0         nv up ei pl zr na pe nc

cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246

033e9e08 a6              cmps    byte ptr [esi],byte ptr es:[edi] ds:0023:00000000=?? es:0023:00000000=??

Sebastian,

How did you re-install CCS? If there is previous installed version, you might run into a situation where binary incompatible due to uninstall doesn't clean up all files and registry. If you have a previous install, the best thing to do for install a fresh copy of CCS is to clean your system. These steps assumes that you only have one CCS install on your PC.

1) open regedit and revmoe these keys
  - HKEY_LOCAL_MACHINE\SOFTWARE\Texas Instruments\*3.3* stuff
  - HKEY_LOCAL_MACHINE\SOFTWARE\GODSP\*
  - HKEY_CURRENT_USER\Software\Texas Instruments\*

2) delete this file
  C:\Program Files\Common Files\Texas Instruments\ccs_Compdb.ini

3) delete previous CCS install directory

Reinstall CCS 3.3 latest. I believe there is an install executable with SR12 included.

Regarding your questions:
  - C:\CCSTUD~1.3 is possibly the short path name of C:\CCStudio_v3.3
  - Couple of exceptions can be related to binary incompatible (I am taking a guess here)

Before you try to re-install, here are few things that you can try to fix your current install.
  - Look under C:\CCStudio_v3.3\plugins\Joule and search for all dlls, make sure other folders within C:\CCStudio_v3.3 have the same dlls as this folder.
  - Than run "regsvr32 <ocx file>" for all ocx files within the Joule folder.

I hope this help.
Patrick

I have exactly the same problem. I just reinstall Windows XP SP3 and CCS 3.3. silently close after displaying the splash screen. I installed CCS 3.3. on several computers running XP or XP virtual machines before without any problems. So I reinstalled CCS 3.3. several times on this particular PC using different administrator users. I try the fix that patch proposed in its last reply without success so far.

I don't know what to do next :(

I compare windbg outputs of my new computer with another running CCS 3.3 normally. I found that CCS 3.3 depends on .NET Framework 1.1 so I installed it on my new computer, and it worked!

Conclusion: To fix the problem, install .NET Framework 1.1!

Installing .net framework 1.1 also solved the issue on my computer. CCS is now starting up. Thank you very much.

Regards,

Sebastian

hi, I'd like know how you resolved that, I have the same bullshit problem and I getting crazy with that,  I've reinstalled the CCS, updates, even the OS, and nothing, what the hell is wrong?

I'm very sorry, but I don't remember anything valuable and can't find something in my documents.

Make sure you run CCS as an Administrator

Hope this help, Mitja