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CCS/CODECOMPOSER: CCS 9.3 and 10.1 - Resource Explorer gives blank screen

Part Number: CODECOMPOSER
Other Parts Discussed in Thread: CCSTUDIO

Tool/software: Code Composer Studio

So, I know I'm not the first one to post about this... when I try to run Resource Explorer in CCS 9.3 or 10.1, I just get a blank tab.  And before you ask, yes, I did have a look at the troubleshooting guide, we'll get to that.

Background... I've used previous versions of Code Composer including v8.  I tried installing CCS 10.1 to do Sitara development before finding out that CCS 9.3 is the recommended version for Sitara TI-RTOS SDK 6.3.  But I did try launching Resource Explorer there, and after clicking a dialog regarding cookies, I got a blank tab.

Then I installed CCS 9.3, which actually recognized all the SDK elements that had been installed.  I then tried running Resource Explorer.  And I get this screen:

Having clicked "Agree and Proceed" the first time around, I try "Manage Preferences" this time, and I get this screen:

OK, fine, so I check all the boxes and click "Save and Close".  And I get this:

  Blank tab.  Hmm, OK.  So I look at the troubleshooting guide.  The suggestions are:

  • 9.5.1.1. Check your Internet Connection
  • 9.5.1.2. Check the Proxy Setting
  • 9.5.1.3. Clear the Resource Explorer Cache
  • 9.5.1.4. Clear the CCS Browser Cache
  • 9.5.1.5. Check for Running Processes

So, in order:

1) My internet connection is just fine.

2) We have no proxy here.

3) I deleted three "tirex-localserver-[version]" folders (3.6.5, 3.7.0, and a recently created 3.7.1) from my user directory, but that had no effect.

4) If I clear the CCS browser cache by deleting the .jxbrowser-data folder, I get the cookies prompt again, and the blank screen after that.

5) I closed the "Resource Explorer" and "Getting Started" tabs, so I just had a blank IDE.  Task Manager shows me this:

I then select "View / Resource Explorer" from the main menu, and I get a blank tab.  Task Manager now shows this:

I'm honestly not sure what else I should try.  For what it's worth, Resource Explorer works just fine in CCS 8.3:

So... what gives?

David R.

  • HI David,

    Does the Getting Started view work fine? Can you also take a look at the App Center view?

    Thanks

    ki 

  • FYI, running Code Composer Studio version 9.3.0.00012.

    Getting Started looks fine.

    App Center looks fine.

    However, whether I open the Resource Explorer from the Getting Started screen or open it from the menu like this...

    ... I always wind up with a blank Resource Explorer tab.

    David R.

  • Thanks. It must be specific to Resource Explorer and not an issue with jxbrowser.

    Can you provide the log file in:

    C:\Users\<username>\ti\tirex-localserver-3.7.1\.logs

  • Here you go; this was the only file in the log.  (It's C:\Users\drodgers\ti\tirex-localserver-3.7.0\.logs BTW, not 3.7.1, since this is CCS 9.3.)

    tirex-2020-08-12.zip

  • Can you also send the logs from:

    C:\Users\<user>\<workspace>\.metadata\.log

    I should have asked earlier. Sorry.

  • Attached.  Some big juicy Java exceptions in there.

    workspace_metadata_log.zip

    David R.

  • Thanks David, 

    The exception you see in the log are unrelated to the Resource Explorer issue. Unfortunately, the logs didn't show anything interesting regarding your error.

    Can you try using a clean new workspace folder? If that fails to help, please do the following steps:

    1. add this line in <CCS INSTALL DIR>\ccs\eclipse\ccstudio.ini (put some value for port num like 5678)

        -Djxbrowser-remote-debugging-port=<port num>

    2. Restart CCS

    3. Open Resource Explorer

    4. In chrome browser go to chrome://inspect

    5. click configure and add “localhost:<port num>”

    6. you should see Resource Explorer (tirex) show up in chrome://inspect

    7. click inspect

    8. open the console.

    Report any errors in the console

    Example:

    Thansk

    ki

  • [sigh] This is the damnedest thing... I fired up my existing CCS 9.3 workspace ("sitara_testing"), which had the Getting Started tab open.  Just for giggles, I click the "Resource Explorer" button... and the damn thing actually starts.  I then make a new workspace ("wibble"), get the Getting Started tab again, and this time I click View / Resource Explorer... and that works too.  I honestly don't know what's changed to make this happen... we have a pretty ordinary IT environment here, and I haven't messed with CCS 9.3 since I originally posted the issue.  Thank you for walking me through this debug process, and if it starts misbehaving again, I'll let you know.

    David R.

  • Glad to hear it is working now. If it does start flaking out on you again, please provide any errors you see in the console.

    Thanks

    ki